Privacy Policy

Effective date: August 2025

Industrias Diversas Del Caribe (“Industrias Diversas Del Caribe,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or use our services.

1. Information we collect

We may collect the following categories of information:

Contact information: such as your name, email address, phone number, and mailing address.
Commercial information: such as company name, procurement needs, and industry details.
Communication records: These include inquiries, requests for quotes, and correspondence history.
ug such as IP address, browser type, operating system, and browsing behavior through cookies, log files, and analytics tools.
Transaction-related information: where applicable, such as purchase orders, delivery details, or payment confirmations.

2. How we use your information

Your information is used for the following purposes:

Respond to inquiries, requests for quotes, and provide customer service.
Order processing and fulfillment, including coordination with logistics providers.
Improve the functionality of our website, user experience, and service offerings.
Manage and strengthen customer relationships.
Perform business operations such as record keeping, reporting, and compliance monitoring.
Comply with our legal, regulatory, and contractual obligations.

We do not sell or rent your personal data to third parties.

3. Legal basis for processing (if applicable under GDPR/similar regulations)

Where required by applicable law, we rely on the following legal bases to process your personal information:

Consent: When you have explicitly agreed to the collection of data (for example, by accepting cookies).
Contractual necessity: when processing is necessary to provide services or fulfill requests.
Legitimate interests, such as improving business operations, security, and customer service.
Legal obligation: when we must comply with applicable laws and regulations.

4. Data exchange

We may share your information only in limited circumstances, including:

Trusted service providers: such as transportation and logistics partners, IT support, and analytics providers who provide services on our behalf.
Legal and regulatory authorities: when necessary to comply with applicable laws, regulations or court orders.
Business transactions: In the event of a merger, acquisition, or corporate restructuring, where personal information may be transferred as part of the business assets.

5. Data security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include, but are not limited to:

SSL encryption for data transmitted through our website.
Restricted internal access to personal data on a need-to-know basis.
Safe storage practices and regular system monitoring.

Despite these measures, no system is completely secure, and we cannot guarantee the absolute protection of your data.

6. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, it is securely deleted or anonymized.

7. Cookies and analysis

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website performance. You can control or disable cookies through your browser settings; however, some website features may not function properly without cookies disabled.

8. International data transfers

If you access our website or services from outside the country where our servers are located, your information may be transferred internationally. We take steps to ensure that such transfers are carried out in compliance with applicable data protection laws.

9. Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we have about you.
Request correction of inaccurate or incomplete information.
Request the deletion of your personal data, subject to legal and contractual obligations.
Restrict or object to the processing of your personal data.
Opt out of certain marketing communications or activities.
Request a copy of your data in portable format (where applicable).

To exercise these rights, please contact us at:

Email: customer.support@idcworldwidetrade.com

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take steps to delete it immediately.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at:

Diverse Industries of the Caribbean
Email: customer.support@idcworldwidetrade.com